We Service All Makes & Models
2 Years/24,000 Mile Parts & Labor Warranty
We Diagnose & Fix Problems The First Time
Your Neighborhood Full Service Repair Facility
Convenient Financing Options Available
September 5, 2017
One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Plainfield is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Plainfield introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Plainfield and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Plainfield know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Plainfield
23846 W 135th St
Plainfield, Illinois 60544
815-436-1337
March 15, 2026
Your gasoline engine goes through some exhausting work. Yes, it's truly exhausting, as in: it produces exhaust! And when your engine starts behaving like it's exhausted, such as running poorly or getting lousy fuel economy, the trouble may be something called a PCV valve. Did you know it's a ser... More
March 8, 2026
We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim. There can be many reaso... More
March 1, 2026
Its always more comfortable in your vehicle when you can control temperature and humidity in the cabin. Air conditioning, which is standard on most newer vehicles, is a vital part of that comfort, and a key component of that system is the condenser. The condenser converts the refrigerant gas into... More
