We Service All Makes & Models
2 Years/24,000 Mile Parts & Labor Warranty
We Diagnose & Fix Problems The First Time
Your Neighborhood Full Service Repair Facility
Convenient Financing Options Available
January 15, 2023
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Plainfield
23846 W 135th St
Plainfield, Illinois 60544
815-436-1337
March 15, 2026
Your gasoline engine goes through some exhausting work. Yes, it's truly exhausting, as in: it produces exhaust! And when your engine starts behaving like it's exhausted, such as running poorly or getting lousy fuel economy, the trouble may be something called a PCV valve. Did you know it's a ser... More
March 8, 2026
We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim. There can be many reaso... More
March 1, 2026
Its always more comfortable in your vehicle when you can control temperature and humidity in the cabin. Air conditioning, which is standard on most newer vehicles, is a vital part of that comfort, and a key component of that system is the condenser. The condenser converts the refrigerant gas into... More
