We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.

The customer service was excellent, Jeremy Kelly and the entire crew are very professional and knowledgeable. They will inspect your car and show you what's wrong and allow you to choose the repairs you want to have done without any pressure. My experience was great and I highly recommend Tuffy to everyone who's looking to have their car repaired at a good price.Thanks Tuffy from a satisfied customer

— Robert S., Bolingbrook, IL

The service I received at the Tuffy’s on 135th in Plainfield was outstanding! Jeremy was very thorough and went over everything that needed to be fixed immediately and what wasn’t so important, that we could push off for now. I will definitely be coming back to this location for it’s outstanding customer service and great auto technicians, you guys are amazing!!

— Gina A., Plainfield, IL

Tim is amazing!!!!! The best customer service ever ! I trust him with my vehicle and I know when I leave it will be in the best shape! I’ve been coming here for years and he has been the same, always professional and I love his willingness to help attitude . He takes time to explain everything. I refer everyone here to Tim! Keep up the great work ! I don’t know what im going to do if he ever leaves . Thank you Tim!!!!! Such a blessing

— LaShawn P., Plainfield , IL

I”ve had nothing but great experiences at the Tuffy on 135th in Plainfield.The customer service is on point from time you walk in, while you wait, until they finish your service. Whether it’s an oil change to like now I have to replace my transmission, they explain everything and work with you on the price. Thanks to everyone there, have a great day.ZAZ

— Barbara B., Plainfield , IL

I have always had excellent service at this Tuffy location at a very fair price. I bring my car, my wifes car, and my daughters car here for all service and have never been disappointed.

— Darrell P., Plainfield, IL

Repairs done in a timely manner. Good prices. Great coupons. Mechanic explained all repairs in detail and showed me what was going to be done. Gave me a free rental vehicle to drive during the time my vehicle is being repaired. Very customer service minded.

— Susan H., Plainfield, IL

Great and friendly service up front with your car's problem no trying to sell you something you don't need.

— Bonnie J., Roedel, IL

Came in for an oil change and was out faster than anyplace I have been to around here! Great work!

— Quentin N., Plainfield , IL

They did and alignment on the Mercedes E63 AMG and did a terrific job, completed it in a timely fashion as well. Pricing was more than half of what Mercedes-Benz of Naperville quoted me. There is a new manager whose # 1 goal is customer service it seems, extremely helpful and courteous.

— Graham S., Joliet, IL

I dropped in for an oil change & they were able to get me right in. Staff was friendly & waiting area comfortable.

— Jackie S., Plainfield, IL

I had a very good experience. They hired a very good Tech. Jan 2017 Really knows his stuff. Ask for Mike. John Aurora

— John G., Aurora, IL

The Service at this Tuffy location exceeds any other, they gave us a great deal with flexible payment options that made our repairs very affordable, and not to mention good conversation and great laughs with the manager. Thanks for an awesome experience.

— Lamyra C., Romeoville, IL

I took my car into the 135th St. Tuffy in Plainfield, IL for a broken heater. I had already been two weeks without heat. They took it in as soon as I dropped it off just before closing. When I called the next morning they indicated that they found nothing wrong but were going to leave it out in the cold and test it again. I went to pick it up that afternoon and was astonished with the bill - ZERO! If I went to a Ford dealer and got similar results, I could expect to pay $100-200 for their time. When I got in the car and cranked the temp to 80 it was toasty as can be. This Tuffy location has always treated me fairly and recommended the least costly repairs but this tops it all. They have all my non-warranty business for sure.

— Tom B., Plainfield, IL

Words alone, cannot express how I value the service I receive from my TUFFY crew. They are the most accommodating and friendly people a woman with car problems could have. Both my husband and I value their service.

— Dennise H., Plainfield, IL

Very excellent service! They’re helpful and priced fairly! I'm very pleased and will return. They also did a great job on my wife's car. The staff was friendly and took the time to answer all of our questions.

— Bill C., Plainfield, IL

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